Refund Policy

1. 14-Day Money-Back Guarantee

We want you to be completely satisfied with our products. That's why we offer a 14-day money-back guarantee on all purchases. If you are not satisfied with the product for any reason, you may request a full refund within 14 days of your purchase date, with no conditions or exceptions.

2. Free Trial Available

We provide fully functional free trial versions of all our products before purchase. We encourage you to try the free version first to ensure it meets your needs, but you are still covered by our 14-day refund policy after purchase.

3. How to Request a Refund

To request a refund, simply email us at info@exportlab.pro with your order number or the email address used for the purchase. We will process your refund request promptly, typically within 1-2 business days.

4. Product as Described

All products are provided exactly as described on their respective product pages. We do not make any implicit or explicit guarantees that the product will meet your specific needs, expectations, or use cases.

5. License and Access

Upon successful payment, you receive a license to access and use the product. If a refund is issued, your license key will be deactivated and you must stop using the product.

6. Disputes

In the event of any dispute, disagreement, or claim arising from or related to your purchase, you agree that such disputes shall be resolved through binding arbitration in accordance with the applicable jurisdiction's laws.

7. Contact Us

If you have any questions about our Refund Policy, please contact us at: info@exportlab.pro.

8. Policy Changes

We reserve the right to modify, amend, or update this Refund Policy at any time without prior notice. However, any changes will not affect the 14-day guarantee for purchases already made.

Export Lab is the legal entity responsible for all transactions. By completing a purchase, you acknowledge that you have read, understood, and agreed to be bound by this Refund Policy.

Last updated: January 2026